We offer and manage Service Level Agreements (SLA) the way they were intended to be. We do preventative maintenance with a broad understanding of all aspects of your IT infrastructure – computers, security, firewall, CCTV. We closely monitor and continually assess your site, advise you against security threats.
Detailed breakdown of our services below:
SUPPORT, INSTALLATION, MAINTENANCE SERVICES
- cost effective “fixed” and “reduced rate” preventative computer & network maintenance & monitoring
- service level agreements (SLA) for “peace of mind” computer, software, network, I.T. support
- computer, network, hardware & software support (on-site, at our office and remote support)
- cabling for network, telephone, data, fibre including installation, troubleshooting, neatening and repairs
- upgrades and trouble-shooting of computers, notebooks, servers, networks, cabling
- installation, repair, service of biometric devices, access control, intercoms, CCTV solutions.
- configuration of work-from-home solutions via internet using notebook or tablet to the office.
- migration to – and support of Microsoft Office 365 and other Microsoft products & services.
- sub-contracting for other national companies either for other IT support companies or direct.
- security assessment, firewall and Intrusion & hacking prevention system installations
- data & disaster recovery backup systems configuration and compliance testing.
IT EQUIPMENT & SOFTWARE SALES
- a Microsoft “clean reseller” business partner supplying Microsoft servers, services & applications.
- most reputable IT equipment brands including desktops, notebooks, servers, tablets & phones
- television screens for entertainment, projectors, gaming & business monitors, speakers
- computer components, gaming equipment, portable storage, home routers (modems)
- network cabling, cabinets, patch panels, switches and other IT / network equipment
- Kondura CCTV specialists – Cameras for on-site & remote monitoring
- biometrics – fingerprint and other identification scanners
- access control including magneto locks, turn-stiles, boom gates, time & attendance systems
- intercoms, front-door security camera systems
- projectors, screens, notebooks, computers
- we can also assist with the set-up and training for presentation equipment
- printer toners & ink cartridges
- memory cards for cameras & phones, thumb drives
- cell phone & tablet accessories.
WHY USE US?
We have experienced technicians and a proven track record. We solve problems efficiently and quickly. What’s more cost effective? Paying an amateur R250 per hour who takes days to fix a problem while you lose business or paying a company that actually knows what they’re doing to get you up and running, with I.T. peace of mind?
Jocote Technologies (Pty) Ltd. T/A KONDURA TECHNOLOGIES is a privately held level 4 BB-BEE business (100% procurement recognition) and its survival and continued growth is based purely on our outstanding track record for quality of service, competency and eager-to-please nature of our management & employees.
How may we help you?
VIEW OUR BROCHURE (in PDF format for easy printing): CLICK HERE