Services

We offer and manage Service Level Agreements (SLA) the way they were intended to be. We do preventative maintenance with a broad understanding of all aspects of your IT infrastructure – computers, security, firewall, CCTV. We closely monitor and continually assess your site, advise you against security threats.

Detailed breakdown of our services below:

SUPPORT, INSTALLATION, MAINTENANCE SERVICES

  • cost effective “fixed” and “reduced rate” preventative computer & network maintenance & monitoring
  • service level agreements (SLA) for “peace of mind” computer, software, network, I.T. support
  • computer, network, hardware & software support (on-site, at our office and remote support)
  • cabling for network, telephone, data, fibre including installation, troubleshooting, neatening and repairs
  • upgrades and trouble-shooting of computers, notebooks, servers, networks, cabling
  • installation, repair, service of biometric devices, access control, intercoms, CCTV solutions.
  • configuration of work-from-home solutions via internet using notebook or tablet to the office.
  • migration to – and support of Microsoft Office 365 and other Microsoft products & services.
  • sub-contracting for other national companies either for other IT support companies or direct.
  • security assessment, firewall and Intrusion & hacking prevention system installations
  • data & disaster recovery backup systems configuration and compliance testing.

IT EQUIPMENT & SOFTWARE SALES

  • a Microsoft “clean reseller” business partner supplying Microsoft servers, services & applications.
  • most reputable IT equipment brands including desktops, notebooks, servers, tablets & phones
  • television screens for entertainment, projectors, gaming & business monitors, speakers
  • computer components, gaming equipment, portable storage, home routers (modems)
  • network cabling, cabinets, patch panels, switches and other IT / network equipment
  • Kondura CCTV specialists – Cameras for on-site & remote monitoring
  • biometrics – fingerprint and other identification scanners
  • access control including magneto locks, turn-stiles, boom gates, time & attendance systems
  • intercoms, front-door security camera systems

RENTALS

  • projectors, screens, notebooks, computers
  • we can also assist with the set-up and training for presentation equipment

CONSUMABLES

  • printer toners & ink cartridges
  • memory cards for cameras & phones, thumb drives
  • cell phone & tablet accessories.

WHY USE US?

We have experienced technicians and a proven track record. We solve problems efficiently and quickly. What’s more cost effective? Paying an amateur R250 per hour who takes days to fix a problem while you lose business or paying a company that actually knows what they’re doing to get you up and running, with I.T. peace of mind?

Jocote Technologies (Pty) Ltd. T/A KONDURA TECHNOLOGIES is a privately held level 4 BB-BEE business (100% procurement recognition) and its survival and continued growth is based purely on our outstanding track record for quality of service, competency and eager-to-please nature of our management & employees.

How may we help you?

VIEW OUR BROCHURE (in PDF format for easy printing): CLICK HERE